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Donovan M

1 reviews | Active since Nov 2009

18 Mar 2024, 10:30

Pure internet frustration!

Worst ISP EVER!!!! Always shifts blame onto Octotel but Octotel came out, tested the line, and provided Afrihost and me with photographic evidence that the Octotel line is solid and that the fault is with Afrihost but still Afrihost blames Octotel. It has been proven that the router is fine, the line is fine but that Afrihost is throttling the line on an uncapped, unshaped line. I have sent thousands of tickets and hundreds of calls to Afrihost who refuses to assist. Asking to speak to Gian Visser or another director is fruitless. They just ignore you. There's nothing wrong with Octotel. I currently pay: - 75Mbps/75Mbps Octotel Fibre @ R 797.00pm - CallTime 50 Pure VOIP @ R 50.00pm and this is what I get: https://www.speedtest.net/results?sh=7431d88eb472a6ec1cb27183d238bf01

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