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Mary M

1 reviews | Active since Apr 2018

28 Jun 2022, 13:03

Pure day light ******* and customer dissatisfaction of the highest

I have had no assistance or resolution from Afrihost since re-joining them since Vumatel would not release my line from them. Every single day I'm chatting with Afrihost and the amount of work I have to do to troubleshoot is equivalent to a customer service rep on their payroll. It's been one month of complete none existing service and day in and day out all I get is apologies with no resolution.

I am so frustrated and feel like a prisoner of this awful service. I have tweeted and Hello Petered. I have even resulted to emailing a "CEO" account which is probably an a unattended mailbox because I got a generic response with more trouble shooting steps.

I am so tired of this!

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