Possibly the worst customer service

I emailed Afrihost advising about shocking signal and that my mobile data received a better signal which resulted in more mobile data being used than the Wi-Fi that I pay for. During the emails to and fro Afrihost, I was sent the same requests twice which indicated that they weren't even keeping track of what had transpired to date and when I sent my last email advising of confirmation from my mobile service provider that my mobile data was being used intermittently through the evening due to poor Wi-Fi signal, I received the following reply:<br> <br> \Hey Ariel