Porting to MTN via Afrihost a total FAIL

Hi Gian<br> <br> This email will most probably not be answered by you personally, but I'll hopefully get a response this way.<br> <br> I have ported my number (ending in 3445) to Afrihost / MTN - followed all of your instructions in the beautiful booklet but have been left without service now since Friday evening.<br> <br> I rely on my phone for business and can't make or receive calls. I received all the SMS messages saying my porting was complete and that I should insert the MTN sim card but somehow my number has not been ported correctly.<br> <br> I've tried live chat, created a ticket, been in dialogue with AfriMan on the MyBroadband forum, received Critical care from Afrihost, voiced my concerns on Twitter and Facebook, but still no-one can help me and have now been told to call MTN myself. (Which I would do if my phone was working)<br> <br> I am forever defending Afrihost on public forums, Facebook etc, and have been a client for some time. I've put all my clients onto Afrihost ADSL as well, so I have been a loyal customer during the good and not so good times<br> <br> What can be done to rectify my problem and bring the wow factor as I'm starting to get impatient now and have not taken a business call all week.