Poor technical (Fixed Wireless LTE) and customer support

I have taken up an LTE Fixed fibre contract through Afrihost. On day 7 already i complained about poor signal stability and very poor speed (1mb/s or less) while i should be close to 10mb/s +. I asked for termination of the contract as i was still in my right as consumer during the 14day cooling of period as prescribed in the Consumer Protection act.

Instead of cancelling the contract, the response i received after 3 days was to merely reset my modem (seems this is the standard answer on all problems), this did not work, i raised a query again, this time they responded that i change the router settings (again this made the problem even worse). I logged a fault again, this time it took them 3 days to ask me information which they will submit to Cell C (information that they have on file, so why i need to complete goes beyond me, its been 2 weeks, no feedback and no resolution. i get speeds of 2mb/s if the service is on.

The technical and customer service i have received to date has been pathetic, and i am using HelloPeter as a final resort as 6 faults through internal channels i think is enough before going public. I will reiterate i do not care about problem solving anymore as i have been paying for a service for 3 months which i am not getting.