Poor Support - Fibre 2400% slower than what you pay for and 100x slower than ADSL

USQ-***7

I had a very informative discussion with Vumatel IMMEDIATELY ESCALATE THIS ISSUE TO MANAGER / SUPERVISOR

Original issue February 2020 Relog of issue 10 June 2020

Current status No Connectivity / Extremely slow speed +- 200kb/s international speed less than 5mb/s local speed

ISP-188903 (NOT actioned by Vumatel - referred back to Afrihost insufficient information) *** (NOT actioned by Vumatel - logged by me personally and refused) IS****0593 (NOT actioned by Vumatel - referred back to Afrihost insufficient information)

Get it fixed, tired of the back and forth, do the job I am paying premuim for.