TR
Thasmei R
1 reviews | Active since Apr 2017
03 Sept 2024, 13:25
Poor service - Ticket ***
Poor service and long lead time to assign technician to repair fibre connection. Refer
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Thasmei R's updateReviewer Update
04 Sept 2024, 17:54This situation is getting worse by the day I am not over 100 hours no connectivity and in the IT field …the irony. Today I was contacted by PPI installations saying that Afrihost has allocated my reinstallation to them. I needed to pay for a quote which I did immediately, funds to reflect immediately. I get a call saying that they need to refund me because Afrihost allocated them incorrectly. Then along comes Britespark that claims they will do installation for me tommorow Thursday call was logged last Saturday but they need payment. No quote sent through. I have names of people and at this stage I am going to start naming and shaming people for their incompetence.
TR
Thasmei R's update04 Sept 2024, 17:54
Reviewer Update
This situation is getting worse by the day I am not over 100 hours no connectivity and in the IT field …the irony. Today I was contacted by PPI installations saying that Afrihost has allocated my reinstallation to them. I needed to pay for a quote which I did immediately, funds to reflect immediately. I get a call saying that they need to refund me because Afrihost allocated them incorrectly. Then along comes Britespark that claims they will do installation for me tommorow Thursday call was logged last Saturday but they need payment. No quote sent through. I have names of people and at this stage I am going to start naming and shaming people for their incompetence.