MV
Marius V

1 reviews | Active since Jun 2013

08 Jun 2023, 11:04

POOR SERVICE RECEIVED FROM AFRIHOST

I am a customer of Afrihost for a long time now. Each and every day my internet is more off than on. Then I have internet and then not. But I must pay each and every month nearly R700.00 for something that I cannot utilize to the fullest. I am now fed-up with this. I am at the point to cancel the bad service and get myself a new provider. I cannot pay for something but cannot use it. If Afrihost want to work this way, then it is fine. Also, the consultants on WhatsApp also do not know what they are doing. As I need to connect a laptop each and everytime there is a problem with my fiber. I am not in IT so they can tell me whatever they want to. I think Afrihost must get those people more educated to assist your customers.

I am beyond mad at this stage. You have till before end of business today to inform me that the problem is solved, or I WILL TAKE THIS MATTER FURTHER, and I have a good mind to cancel your pathetic service as well!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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