Poor service, poor expectation management

App**** for Fibre from Afrihost through SA Digital Villages on the 14th Jan 2020, to date, still waiting for an appointment for the line to be installed. I've called, emailed, used twitter on numerous occasions with Afrihost telling me they don't have an answer for me and that the problem is with someone else. The truth of the matter is that I have paid and initiated the move with your business, if you are not able to deliver, then manage my expectations properly. Every consultant I deal with and I ask to keep me posted just ignores the request.