POOR service_new client

ATT: HEAD of Accounts Dep<br> <br> It is now ALREADY MORE than a week since i completed my application form on line<br> <br> LAST WEEK We or Thu WAS the DUE DATE for delivery of my sim card. On Thu i phoned to follow up on the delivery, JUST having to find out that my ID does not reflect on the system<br> <br> HOWEVER, i WAS ALREADY able to sign in at \Client Zone"... AND HAVE ALSO ALREADY received a CONFIRMATION sms from MY bank (STILL have this message on my phone as proof)"