1 reviews | Active since Sept 2012
POOR SERVICE & DELIVERY TIMES
Ordered this data sim ***) on 11th June and and up to now have not received it. Got a call from the courier company and they told me the sim will only be delivered on the 19th of June. So it takes roughly a week to get these data sims. Very slow but I can live with it. Others might not be pleased with these delivery times especially considering I live in a main city and not in an outlying area.<br> <br> Now the main issue. Why on earth have I received a billing statement when I have not received my Sim??? I also noticed my account is active and I thought these things are pro-rata. How can my sim be activated when I haven't received it. So basically you billing me more than what I should be paying for the remainder of the month??? <br> <br>
As per our conversation earlier today, the data assigned to your Mobile Data package is calculated on a pro-rata basis with the actual data remaining active for the entirety of June.
Due to the delivery of the sim card only taking place on the 19th of June, and due to the large size of your package, we will happily extend the data into July to ensure that no data goes to waste.
If you have any further questions or queries you are most welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.
As per our conversation earlier today, the data assigned to your Mobile Data package is calculated on a pro-rata basis with the actual data remaining active for the entirety of June.
Due to the delivery of the sim card only taking place on the 19th of June, and due to the large size of your package, we will happily extend the data into July to ensure that no data goes to waste.
If you have any further questions or queries you are most welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.