TB
Theuns B
1 reviews | Active since Feb 2015
25 Feb 2015, 14:23
Poor service delivery
The only notification we received was at <br> <br> 10:04 25/02/2015 <br> <br> \We have received Credit Card Chargebacks against your account. Previously received payments have been reversed & your account is now in arrears. As a result
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Afrihost.com's replyOfficial
25 Feb 2015, 14:48Hello Trubusicorp,
We apologise for the inconvenience you have had.
The error is the message we are getting from the bank about a scheduled debit order that did not go through. Services will be stopped until the payment issue has been cleared. Services can't be provided if they have not been paid for.
The chargeback amount has been settled and your services have been restored. If you are still having a problem, feel free to mail us at ***.
We are sorry for the inconvenience caused.
Regards
The Afrihost Team
We apologise for the inconvenience you have had.
The error is the message we are getting from the bank about a scheduled debit order that did not go through. Services will be stopped until the payment issue has been cleared. Services can't be provided if they have not been paid for.
The chargeback amount has been settled and your services have been restored. If you are still having a problem, feel free to mail us at ***.
We are sorry for the inconvenience caused.
Regards
The Afrihost Team
Afrihost.com's reply25 Feb 2015, 14:48
Official
Hello Trubusicorp,
We apologise for the inconvenience you have had.
The error is the message we are getting from the bank about a scheduled debit order that did not go through. Services will be stopped until the payment issue has been cleared. Services can't be provided if they have not been paid for.
The chargeback amount has been settled and your services have been restored. If you are still having a problem, feel free to mail us at ***.
We are sorry for the inconvenience caused.
Regards
The Afrihost Team
We apologise for the inconvenience you have had.
The error is the message we are getting from the bank about a scheduled debit order that did not go through. Services will be stopped until the payment issue has been cleared. Services can't be provided if they have not been paid for.
The chargeback amount has been settled and your services have been restored. If you are still having a problem, feel free to mail us at ***.
We are sorry for the inconvenience caused.
Regards
The Afrihost Team