Poor service

Signed up with Afrihost in December, router goes ofline, orange light on, they ask Openserve to check the Openserve modem, nothing wrong. Then ask us to reset the Afrihost router, that works for a while. I suggest that they swap the router, but then Afrihost will bill me for the delivery of router, this is totally unacceptable, this is now month 3 and still don't have decent fiber in my house. Suppose I must revert to old school and not fiber