Poor Service. Call centre employees are unable to assist with the problem and so pass the buck.

For the past three weeks I have been trying to connect to Afrihost after Vumatel laid the cables in the estate where I live. Each time I phone Afrihost, there is at least a 30 min wait before one gets to speak to a representative. Every time I am told that there is an error and that Vumatel needs to do something from their side. When I phone Vumatel they say that it is Afrihost's error. I am at the stage where Afrihost may come and remove their router and I will go to another service provider who is prepared to deliver a service.