POOR SERVICE- BILLING AND COMPLAINTS

Afrihost has been giving me problems since day one.<br> <br> 1. Firstly i signed a debit order form for them to take money off my account monthly. They are way more expensive than any other ISP provider and not only do i get monthly emails about outstanding accounts. As well as get emails about potential suspension of my account. THIS IS YOUR JOB TO DEBIT MY ACCOUNT. Should you fail to do this it should not be my obligation because of your incompetence. I pay a premium compared to other ISP providers for good service and this has been nothing but a nightmare.<br> <br> 2. Not only do i have issue about billing, but then i pay for a 4mg uncapped ADSL line, if i get more than 90kbs its a lot and never has this line run at close to 4mg. Every time i complain i get a different person to deal with who then tells me to reset my router. I can never deal with the same person and thus results in numerous emails back and forth and re-explaining my story every single time.<br> <br> I am seriously considering changing ISP's as i shouldn't pay such a premium to have such terrible service. Please can someone contact to sort out this issue once and for all.