JL
Johan L
1 reviews | Active since Dec 2013
03 Feb 2015, 15:28
Poor service and line speed resolution
I am currently paying for a 10 mbps line, but am currently syncing at 3 mbps. This issue was raised on 18 December 2014, and is still outstanding.<br> <br> Not only that, Afrihost is not willing to compensate me for the loss of line speed, insisting that because \data was moving""; and there is still no resolution. it has been +/- six weeks now;and nothing has changed.<br> <br> Very poor service indeed."""
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Afrihost.com's replyOfficial
03 Feb 2015, 15:42Hello gobubbletank,
We apologise for the problems you have had with your sync.
Unfortunately, the fault looks to have been closed. We have asked our team to follow up with Telkom and get the fault reopened.
We are sorry for any frustration caused. Our team will try their best to assist.
Regards
The Afrihost Team
We apologise for the problems you have had with your sync.
Unfortunately, the fault looks to have been closed. We have asked our team to follow up with Telkom and get the fault reopened.
We are sorry for any frustration caused. Our team will try their best to assist.
Regards
The Afrihost Team
Afrihost.com's reply03 Feb 2015, 15:42
Official
Hello gobubbletank,
We apologise for the problems you have had with your sync.
Unfortunately, the fault looks to have been closed. We have asked our team to follow up with Telkom and get the fault reopened.
We are sorry for any frustration caused. Our team will try their best to assist.
Regards
The Afrihost Team
We apologise for the problems you have had with your sync.
Unfortunately, the fault looks to have been closed. We have asked our team to follow up with Telkom and get the fault reopened.
We are sorry for any frustration caused. Our team will try their best to assist.
Regards
The Afrihost Team