Poor Service

I left Telkom due to shocking service levels and not being able to talk to someone who can understand my issue and not just someone who is contracted in and shots off an email to create a case number. This brought me to Afrihost I have been trying to migrate my Openserve fibre line from Telkom to Afrihost for over a week and................ I am again stuck talking to people who think I am an idiot and do not know what I am talking about instead of trying to understand and fix the problem. On 3 separate occasions it was promised that a supervisor would call me but nothing.beyond frustrating. SHOCKING SERVICE. Being in a digital age does not mean we can talk to your customers less and do things slower.