Poor Service

Last month I tried to upgrade my ADSL line from 2mb to 4mb, at the time I had a 2mb bundle which is slightly cheaper than having the two separate services, so in order to upgrade they needed to unbundle my services and request the upgrade through Telkom, well weeks passed and no speed change and all this time I was being billed for the bigger package which was unbundled which is even more expensive. <br> <br> When I enquired I was told that Telkom could not upgrade my account and I needed to log into the system my self and downgrade the service back to 2mb, this though was during month end and Afrihost system did not allow me to make any changes so I had to wait a day, then I managed to make the change but now the system tells me it will only be in affect from January. I emailed Jailosi P to please sort this all out but I was ignored. <br> <br> My experience with Afrihost over the past year has been full of trouble, if you make no changes to your services then Afrihost works well but as soon as a change is made its a nightmare. <br> <br> Afrihost please credit my account based on the amount I would have paid if I had the bundled 2mb package and make the changes to my account immediately