EP
Eugene P
1 reviews | Active since Dec 2013
02 Jul 2015, 14:27
Poor Performance of network.
Dear Sir,<br> <br> Afirhost sells a product called a 40 mbit line with fixed data and they promise no shaping.<br> I have such a product where I pay for 200gb a month, fixed rate.<br> <br> However, the data flow is 5% of what they advertise. And all they tell me is that they are aware of the problem.<br> <br> I am not satisfied.
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Afrihost.com's replyOfficial
02 Jul 2015, 15:33Hello Epret99,
As per our conversation earlier today, we have credited your account for Data costs for the month of July.
Our Team is pushing hard to get our planned network upgrades in place, and once this has been completed you can expect a significant improvement in your download and access speeds.
We will also be sending you a mail with the instructions and links to sign-up for a Test Account on one of our two Proofs of Concept. These accounts will be issued within the next two weeks and will give you a chance to experience our new network in full.
If you have any further questions or queries pertaining to the above query, you are welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.
As per our conversation earlier today, we have credited your account for Data costs for the month of July.
Our Team is pushing hard to get our planned network upgrades in place, and once this has been completed you can expect a significant improvement in your download and access speeds.
We will also be sending you a mail with the instructions and links to sign-up for a Test Account on one of our two Proofs of Concept. These accounts will be issued within the next two weeks and will give you a chance to experience our new network in full.
If you have any further questions or queries pertaining to the above query, you are welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.
Best regards,
Afrihost.com's reply02 Jul 2015, 15:33
Official
Hello Epret99,
As per our conversation earlier today, we have credited your account for Data costs for the month of July.
Our Team is pushing hard to get our planned network upgrades in place, and once this has been completed you can expect a significant improvement in your download and access speeds.
We will also be sending you a mail with the instructions and links to sign-up for a Test Account on one of our two Proofs of Concept. These accounts will be issued within the next two weeks and will give you a chance to experience our new network in full.
If you have any further questions or queries pertaining to the above query, you are welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.
As per our conversation earlier today, we have credited your account for Data costs for the month of July.
Our Team is pushing hard to get our planned network upgrades in place, and once this has been completed you can expect a significant improvement in your download and access speeds.
We will also be sending you a mail with the instructions and links to sign-up for a Test Account on one of our two Proofs of Concept. These accounts will be issued within the next two weeks and will give you a chance to experience our new network in full.
If you have any further questions or queries pertaining to the above query, you are welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.
Best regards,