Poor Customer Service

There’s never a day that goes by without my fibre connection dropping. I’ve been using my phone to hotspot so that I can connect since I’m working from home. I’m also tired of being told to reboot/restart my router everytime since Mid November and my problem is still not sorted. My kids have been using their own data to connect as everyone is frustrated. Afrihost has been a pain and they have no sense of urgency. Do date my problem is still not resolved. Afrihost’s technicians and agents must help their clients must stop asking for reviews which their poor customer service.