Poor communication and Bad Service

I Signed up with Afrihost for Fibre on the 21st November, and Octotel, Afrihost told me that they will be ready with in one Month , When I phoned again Afrihost said Octotel does not have enough Interest shown in the area ......Fair enough that Is on Octotel.. Then I swapped to Vumatel on the 21st of November. Afri host only submitted the order to Vumatel on the 16th Of January ??????? No communication from there side and I have not heard anything from Vumatel Either?? I have logged a service request at Afrihost to let me know what is going on WCH- ********** 7 or to give me a contact at Vumatel so I can follow up myself but no response???? Afrihost Service Sucks and JUST AN FYI IF THIS IS NOT RESOLVED BY END OFF JAN YOU CAN COME COLLECT YOUR ROUTER AND I WILL NOT BE PAYING YOU FOR NOTHING SEEING THAT YOU SO FAR JUST COSTING MONEY ON TELEPHONE COSTS