BS
Bonny S
1 reviews | Active since Jul 2013
03 Nov 2015, 09:10
Poor and unprofessional service
I have not had connectivity for 2 weeks and counting, I 've called the their call centre and each time it's new story.<br> <br> But I mange to solve the problem for the future, I've cancelled my account
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Afrihost.com's replyOfficial
04 Nov 2015, 10:34Hello bonnyson123@,
Sincerely sorry to hear about the poor experiences here.
When reviewing the account, we can see that there has been a history of Telkom line faults on your one DSL line, of which our team have done and will continue to do their absolute best.
Your submitted cancellation can be reversed via ClientZone should you wish to stay with us, alternatively, as discussed, the account will cancel at the end of November 2015. We sincerely wish you the best of luck going forward.
Regards
The Afrihost team
Sincerely sorry to hear about the poor experiences here.
When reviewing the account, we can see that there has been a history of Telkom line faults on your one DSL line, of which our team have done and will continue to do their absolute best.
Your submitted cancellation can be reversed via ClientZone should you wish to stay with us, alternatively, as discussed, the account will cancel at the end of November 2015. We sincerely wish you the best of luck going forward.
Regards
The Afrihost team
Afrihost.com's reply04 Nov 2015, 10:34
Official
Hello bonnyson123@,
Sincerely sorry to hear about the poor experiences here.
When reviewing the account, we can see that there has been a history of Telkom line faults on your one DSL line, of which our team have done and will continue to do their absolute best.
Your submitted cancellation can be reversed via ClientZone should you wish to stay with us, alternatively, as discussed, the account will cancel at the end of November 2015. We sincerely wish you the best of luck going forward.
Regards
The Afrihost team
Sincerely sorry to hear about the poor experiences here.
When reviewing the account, we can see that there has been a history of Telkom line faults on your one DSL line, of which our team have done and will continue to do their absolute best.
Your submitted cancellation can be reversed via ClientZone should you wish to stay with us, alternatively, as discussed, the account will cancel at the end of November 2015. We sincerely wish you the best of luck going forward.
Regards
The Afrihost team