Poor ADSL service

Hi<br> <br> I have been having connectivity issues for the last 3 months (intermittent line drops). I have logged 4 calls with the support desk, however the issue still hasn't been resolved and I continue to get billed for a non-usable service. The ADSL line stays active, but the PPP connection drops, and it does so every minute.<br> This is completely unacceptable<br> <br> Frustrated and Annoyed...<br> Dillon