Paying R950 for this pathetic service.

So I took out a 5G package with Afrihost after cancelling my 4G LTE package due to ridiculous latency issues in the late night into early morning hours. Yeah I do overseas work hence I work such hours. As to my expectancy the same issue is still persisting and thus with a new package, upgraded to 5G and I even move to a different location.

I made contact with their support and we exchange emails and I gave them all the information they requested, Final result as per the same ridiculous excuse they always used before "They could not find any abnormalities" and there might be an influx of people connected to the towers.

Fact of the matter is, this happens every night after 22:00pm and into early morning hours sometimes all the way through to 07:00am. Most people are sleeping how can you tell my this is normal Afrihost?

So the final result is, I must pay R950 pm for a product that does not satisfy me at all because you can't resolve the issue and don't care to assist. This is not even FUP, my latency instantly goes from 20ms to 40ms with mad spikes. Unfortunately I don't have access to fiber, but this **** is not on. You deceiving your customers and we must just pay and accept.