Pay 100% and receive 40% with Afrijoke...

Over 2 months of non-existent service, no replies on issues and dishonest throttling to 40% of the capacity I pay for!!!! The number of times I have had to prove that the issue is not on my side, only for nothing to change at all is such a joke. I pay for a 20/2 fibre line and receive a 7/5 line, and the default response from AfriJoke is to blame my infrastructure at home...so I jump through the hoops and give them what they ask for yet again, and yet nothing changes... The best part was when 'Gian' (whoever the heck that is) told us how they were 'generously' increasing our bandwidth during lockdown...despite much arguing, my line did not increase to 50Mbps, but went from 8Mbps to 20Mbps!!! So with their 'generous' offer I finally got the actual line speed I paid for...but when this ended, I went back to 8Mbps max...and they are too dumb to see that we know what they are doing!!! 40% of 20Mbps is 8Mbps - which is what they are giving me now...and during lockdown they gave me 40% of 50Mbps, which is 20Mbps!!!!! We are being *******ly throttled and Afrijoke must be held accountable for this...