Pathetic WhatsApp support from Afrihost

So today I experienced some connectivity issues on fibre, as my WiFi router kept dropping the signal. So I go to Afrihost WhatsApp for help and get Elvirna.F to assist me. The response: Your router is the problem, go to where you bought it and get it sorted out. Then she switched off the WhatsApp chat, and does not answer my questions or answer the call when I try to phone. Well done, Afrihost You remain a master of NOT providing service to your customers. Thank you, I will be looking for a service provider who puts their money where their mouths are - the ones that are serious about delivering customer service.