Pathetic , Useless, Time wasting

I believe the WhatsApp call centres are convenient, but the people driving it are totally incapable and a waste of my time. I made a mistake when opening my account using the Google auto-fill function, not realising the last digit of my cell number was 5 instead of 4. Twice I reported it, and on the second go, I received an OTP on my cell from the operator. I was able to access the portal and update all my credentials. When I log in again the OTP was sent to ..5 again. So clearly my update was not saved. Trying to set an email up on my worker's laptop, seems to be impossible. Below are extracts from our WhatsApp. ---- Oh no you can't place them here --- The operators are clueless to the technical aspects, should we use pop3/4 or imap, what should the port values be, even the email servers changed from our doman to .aserv. agge nee.. And so it went on and on and on until I gave up. So hopefully today??