PATHETIC & USELESS

Im shocked and disgusted by the length of time you have to wait to speak to someone, after holding for 34 minutes - i am told well your fiber is down and that's just how it is. I then hold another 14 minutes to speak to customer service, to hold again for 36 minutes to speak to a Manager. Completely and utterly useless and I wish i never opted with Afrihot for any SERVICE.