GC
Gerrard C
1 reviews | Active since Dec 2014
02 Nov 2015, 21:43
PATHETIC speeds
Afrihost has sold their internet as using \4G Broadband LTE up to 150Mbps on supporting networks depending on your location and signal strength"and with external antennas \""you can even connect commercial grade signal boosters to guarantee lightning fast speeds\""(Ref to their website) [URL Removed]<br> <br> Initially i got 15 Mbps for around 4 months. For about 6 months afterwards it sharply dropped to 6Mbps. (At this stage some websites gave me better speeds of around 14Mbps- [URL Removed]<br> About 2 months after that it dropped to around 3Mbps.<br> <br> 6 months of emails"
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Afrihost.com's replyOfficial
05 Nov 2015, 15:59Hello Gerrard78,
In areas with decent LTE reception, you should not be experiencing poor throughput.
When quality starts to drop in specific areas, there may be an underlying cause that our Team needs to investigate, and work with MTN to locate and resolve the issue.
We have asked our Critical Care Team to contact you to assist you in getting this issued resolved.
If you have any questions or queries with regards to the above query, you are welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.
In areas with decent LTE reception, you should not be experiencing poor throughput.
When quality starts to drop in specific areas, there may be an underlying cause that our Team needs to investigate, and work with MTN to locate and resolve the issue.
We have asked our Critical Care Team to contact you to assist you in getting this issued resolved.
If you have any questions or queries with regards to the above query, you are welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.
Best regards,
Afrihost.com's reply05 Nov 2015, 15:59
Official
Hello Gerrard78,
In areas with decent LTE reception, you should not be experiencing poor throughput.
When quality starts to drop in specific areas, there may be an underlying cause that our Team needs to investigate, and work with MTN to locate and resolve the issue.
We have asked our Critical Care Team to contact you to assist you in getting this issued resolved.
If you have any questions or queries with regards to the above query, you are welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.
In areas with decent LTE reception, you should not be experiencing poor throughput.
When quality starts to drop in specific areas, there may be an underlying cause that our Team needs to investigate, and work with MTN to locate and resolve the issue.
We have asked our Critical Care Team to contact you to assist you in getting this issued resolved.
If you have any questions or queries with regards to the above query, you are welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.
Best regards,