PATHETIC SERVICE- STAY AWAY FROM AFRIHOST

Absolutely PATHETIC. 1st installation...brilliant....10mb/5mb fiber deal. 2 years later I move house, same complex, just the unit next door. I go online and order the new line, at the same time I cancel my existing line as im ordering the new line 3 weeks in advance (05/06/2019). 2 weeks go by and no fiber...I then get an email saying they cant find my adress....please send a copy of my water and lights. This I do. Still no fiber. I then call Afihost...what a joke....you hold on for minimum 10minutes no matter what. The guy on the line says oh they put the incorrect adress in on the system....he rectified it and re-ordered my line....now into July. I then re-activate my existing line so I can still work, only I change it from a 10/5 uncapped to a 20/10 capped, supposedly takes place within 48hts...This they couldnt even do properly. 2 weeks of struggling, my line went down to a 2/0.5. Numerous phone calls, different agents....still no new fiber...and now no current fiber...but they debited my account quickly enough. A technician then says I must connect a lan device to accessthe router...I explain that this I dont have, im running off an ipad....thats the reason for WIFI!! This guys tells me then he cant help me. After getting through to a manager, he then reverts the line BACK to what it was....and suddenly my line speed is back...SO MUCH FOR IT BEING MY WIFI. This manager then re-orders my new fiber line....and puts the wrong adress...so when the technician comes...he has to revert it back....the line then gets r-ordered...AGAIN. I have now had 2 different teams here, one says its a different dept problem and leaves...a week later..numerous phone calls at my expense...another team arrives....I show them the route they must take, they say no....it needs a ring feed. Telkom must now come and install a ring feed around the complex. I inform them that there are only 9 units here, and they wont allow a ring feed on the walls, thats why we need to follow this route to my unit....just like the othe 4 fibers in the complex. This team also leaves....and now im sitting in mynew ho e, no fiber yet....an old line next door which is 10/5 uncapped but on my dashboard itis saying 20/10 capped....and STILL NO $&&$$ ANSWER FROM AFRIHOST OR OPENSERVE!!!!!