PATHETIC SERVICE - RUN GO TO ANOTHER ISP

The most expensive ISP and then the worst service. I cancelled my fibre connection end of April as I was moving out end of May and knew I must give 30 days notice. They didn't invoice me for June only my hosting and email amount went through my account and when the new owner moved in she asked if she can apply to take over the line. I asked Afrihost and they mailed me the instructions which she followed, however the service was so bad that she decided to go to VOX. Afrihost transferred the line to Vox end on 27 June and yet invoice me again for July. Now they tell me I didn't cancel it. How in heavens name do they get this??? You do not get to talk to anyone that can help... just a bunch of people that tries to explain that the line was not cancelled. PATHETIC. I now moved into a new house and was going to get them for this house, but thank heavens I have other options. I will never go back to Afrihost and will be moving my hosting and everything else shortly.