Pathetic service from Afrihost

Everybody think twice when getting Afrihost as Internet service provider. Everything is honky dory until you need help with support. Pathetic is an understatement. If I were to give them a number between 1-10, I would be complimenting them with a 1. According to them my datacap was reached when I still had 55 GB left. Phoning them is at your own costs, no toll-free number here.Cost me R100 in airtime. Waiting queue is more than 35 minutes, even though the automatic voice service says only 10 minutes. There clientzone has a "Live Chat" function, only problem is that the departments are always offline. So if you want them to phone you, you can send them a SMS , well sent them 12 SMS's at around 18h00 and was finally called back at 23h15 when my wife and I had already gone to bed. The voice on the other side started the conversation with, "Did I wake you Sir?" When I did get the support on the line, I was told that my problem will be escalated. Escalation means nothing to them. 5 days and counting, and support has still not contacted me. No let me be very clear about it. Don't bother with them. I'm canceling my service ASAP.