PATHETIC SERVICE

My internet stopped working on 1 Feb. I called them everyday and they tell me there is an issue in the area and its being worked on. I contacted them everyday for 12 days with no feedback other then 'there is a issue in the area and they are working on it' This morning the agent I spoke to said she will get some answers from the fiber team and call me back after two hours. She called back after two hours and told me that Afrihost does not work with Linteg Fiber anymore that and Afrihost terminated the contract on the 1st. I did not receive any communication about this. They just terminated my contract without informing me. What kind of service is that? Not communicating something like that with a customer. PATHETIC!!!