Pathetic service. - Afrihost.

I have been paying for a premium 50/50 fibre service and receiving barely 10/3mb/s. This has been an on going problem for months. I was told they would file a fault with TT Connect. I have been waiting for feedback and Afrihost tells me they are still waiting for TT Connect to contact them (providing me with an email screenshot and not a fault log). I will be taking my money elsewhere. Stroppy support staff on top of it. You dont treat paying customers like this! I am even blocked from posting on their FB for over a year now because they cant handle angry customers.