Pathetic Service

My Fibre is down. Logged a call with Afrihost. They in turn logged it with Metrofibre. Now no one can tell me whats happening. Afrihost escalated once to MF, and MF when calling them say Afrihost dont know what they are doing. In the mean time as the client i am sitting not nowing whats happening and when the issue will be sorted. Called AH again as per the request to tell them i heard nothing from MF, just to be told that is NOTHING more they can do. They cannot pick up the phone again and follow up to give their client feedback.

Easier to just shift the blame ... Pathetic