Pathetic service

I have a ADSL bundle package with Afrihost, where they are 'supposed' to manage my line as well, after logging numerous calls to them about faulty ADSL this is still not resolved, all they do is reset the ports/line, send emails & that's it, everytime I log a call its back to the same routine of checking internal problems...blah...blah...

On-going problem since Jun 2017, recently the voice line has become faulty & I cannot log a call with Telkom as they say the line already has a fault logged with them! So now my voice & my ADSL is problematic, I don't get any refunds from Afrihost as their policy is not to refund for intermittent sevice!

They should ask themselves the question that since I have logged soo many calls there is something wrong which is not being resolved & they should have looked into it at a higher level.

Alas, I have cancelled my services with them, I am still unable to log the fault with Telkom, Afrihost says they cannot log a fault for voice as they only manage ADSL!

Can't wait to get rid of them!