MK
Mr K
1 reviews | Active since Apr 2015
10 Apr 2015, 17:09
Pathetic Service
-On sign up the consultant made me activate the adsl portion of my line.<br> -many calls and support tickets were made to Afrihost about my line being unstable,the same response everytime,port recreate, log a fault and a week or so or as soon as it rains or the wind blows too hard my modem has red lights flashing,if not this then a 1mb to 2.6mbps connection speed on my 4mb uncapped line \best effort service".<br> -Consultants never follow up"
Helpful (0)
Replies (1)0
Replies (1)Afrihost.com's replyOfficial
13 Apr 2015, 07:59Hello Mr Keung,
We apologise for the problems you have had with your account and poor service from our team.
We sincerely apologise for the frustration caused. Our team will be in touch to assist resolve the problem with your DLS line and speeds.
We are sorry for the inconvenience, please work with our team in resolving this problem.
Regards
The Afrihost Team
We apologise for the problems you have had with your account and poor service from our team.
We sincerely apologise for the frustration caused. Our team will be in touch to assist resolve the problem with your DLS line and speeds.
We are sorry for the inconvenience, please work with our team in resolving this problem.
Regards
The Afrihost Team
Afrihost.com's reply13 Apr 2015, 07:59
Official
Hello Mr Keung,
We apologise for the problems you have had with your account and poor service from our team.
We sincerely apologise for the frustration caused. Our team will be in touch to assist resolve the problem with your DLS line and speeds.
We are sorry for the inconvenience, please work with our team in resolving this problem.
Regards
The Afrihost Team
We apologise for the problems you have had with your account and poor service from our team.
We sincerely apologise for the frustration caused. Our team will be in touch to assist resolve the problem with your DLS line and speeds.
We are sorry for the inconvenience, please work with our team in resolving this problem.
Regards
The Afrihost Team
