SR
Shantal R

1 reviews | Active since Aug 2011

17 Nov 2017, 15:51

PATHETIC installation

I called on Thursday and spoke to Steven mahuane, who advised that he has escalated this for openserv to redo the installation. Ticket no/REF NO: SUY- ********** 3

The installation done is poor with different sized trunking, it's uneven, glue was all over my kitchen cupboards. Dust from drilling was all over my counter, nothing cleaned. The trunking is falling off and it has and is pulling off paint from my newly painted sealing. Pieces are falling each day and the trunking is going to collapse soon. This was only done recently. This sub standard work is unacceptable. I am disappointed that afrihost will approve such poor installers to do the installation. The same installer contacted me. I made arrangements for my dad to met the technician this morning at 9am as I am at work and my dad spoke to the technician few days ago advising that should he come through he must come with cleaning equipment/material, nothing to cover place of work area, they wanted to stand on the counter but had nothing to cover the counter. This guys name is Lewis and my dad said that he decided to leave. This is the same unprofessional technician that came and did the poor installation the last time.

I am now very frustrated. I made my dad take time off work to be at home and this guy Lewis was told to come prepared and he didn't. I am sick and tired now. What are you going to do to fix this? Does Afrihost deal with such pathetic installers? My dad is very upset as he has now wasted time and drove all the way to my place and this technician just left.

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