Pathetic Infuriating afrihost

PLEASE DO NOT touch this business! I still cannot believe how exceptionally useless they are. Send an email complaint to support@afrihost - receive a generic email from support saying they're looking at the problem - but the problem remains unresolved - then they send an email asking that you rate the service of their support agent. Or their favorite line: It's not us its Telkom! It's been 6 weeks since I upgraded with them from a 2Mbps to a 10Mbps uncapped package and every single night since it was activated they throttle my ADSL minutes before 9PM to less than 1Mbps. Every night since then. One support agent told me to upgrade my package by R500/mth to avoid being throttled! They've requested and I've sent 10's of speedtest and Tracert results and still NOTHING. And each time I complain we start from scratch again!!! I despise this company and I'm convinced you will undoubtedly too!!!