Pathetic first impression

I placed an order on 25 November. Afrihost informed me that MetroFibre does not operate in my complex (even though this was the only option on their website). This was “resolved” on 28 November and I was told my order would be processed on 1 December.

Called them today and nobody knew about anything and they started all over with the MetroFibre story. I can’t believe they make it SO hard for new customers to make use of their service and to pay them for the pathetic customer service.