PATHETIC CUSTOMER SERVICES .

<p>my internet line was hit by lightning in october .i called into Afrihost to suspend my account until the issue was resolved . The lady told me that the account was on hold and as soon as the issue was resolved my account would be re-active.</p> <p> </p> <p>in November month my account was debitored , i then called the call centre again and the consultant advised that Afirhost will debit my account and as soon as my service is activated again , afrihost will credit my account for we just go on as normal.</p> <p> </p> <p>Eventually my line was sorted out and when i call afrihost again to active my line . the consultant said that my account was never inactive and there was no credit for the services that was not used .</p> <p> </p> <p>i got debitored again .</p> <p> </p> <p>My line was in-active in october and i still got charged for services not used.!</p> <p> </p> <p>i want my money back . or i cancel with afrihost .!</p> <p> </p>