PATHETIC

I paid my account (07:25) on your new system as you so well requested. I emailed at 04:27 this morning, and only received a response after 08:00 this morning. I went on whatsapp at 07:00, and dealt with a lovely consultant, even gave a good review. It is now 10:58, and Still no INTERNET. On the email I received the beginning of November it states that within an hour after payment is made (07:25) my Internet will be activated. NOTHING almost 3 hours later. Chatting on whatsapp again, and all I "hear" is excuses and apologies. Apologies is not putting food on my table. I need my Internet to work, as I do ONLINE TEACHING, and had to reschedule my classes for later in the morning, but by the looks of things, I am loosing a whole days worth of classes, if my students decide to CANCEL and NOT RESCHEDULE. This is my bread and butter. I PAID AS YOU REQUESTED, I NOW NEED YOU TO HAVE MY INTERNET ACTIVATED. YOU knew there was going to be issues moving over to the NEW System, WHY didn't You make provision for it. People depend on the INTERNET to make money, and NOW we are loosing MONEY because AFRIHOST DID NOT PLAN FOR ANY MISHAPS.