Overcharged and no-one to talk to...

<p>I tried to cancel a line in March for one of my lines as there is a Telkom infrastructure problem where I live.</p> <p>I called and asked them how to do it and they emailed me instructions on how to do it.</p> <p>I followed their instructions and got confirmation as such.</p> <p>I was billed for April and May too and they say because I didnt cancel a line or account like I should have but I followed EXACTLY what I was told to do.</p> <p>Now I want a refund and they wont even respond to any messages ( from over a month ago) or even reply to an email...</p> <p>Thanks Afrihost ....must I take the rest of my business elsewhere???</p> <p> </p>