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Frans R
1 reviews | Active since Jul 2011
01 Oct 2024, 07:57
OVERBILLING
PLEASE NOTE ON THE 23RD OF SEPTEMBER I PAID R 450 TO AFRIHOST SEE ATTACHED TODAY AN AMOUNT OF R 449 WAS DEDUCTED OFF MY ACCOUNT I DO NOT WANT A CREDIT NOTE PLEASE REFUND AS I WILL DO THE PAYMENT MYSELF WHEN I RECEIVE MY SALARY
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Frans R's updateReviewer Update
03 Oct 2024, 09:05 Good morning, Giaan. I pay Afrihost every month via the portal or EFT. This month, the payment was made on September 23rd. A few days later, a debit order of R 465 was taken from my account, even though I had already paid. In the meantime, I opened a domain, which also had issues and was then canceled because I wanted to create an email domain, as the web hosting domain already had an email address. For that, I am being credited because the site was never even completed. After that, I took out another hosting package, which is nowhere near the amount of R 568. When I called this morning, I was told that the amount has been credited but has accumulated. And if I don’t pay it, my services will be suspended. Account No. A***7, my ID ***.What is going on here?
FR
Frans R's update03 Oct 2024, 09:05
Reviewer Update
Good morning, Giaan. I pay Afrihost every month via the portal or EFT. This month, the payment was made on September 23rd. A few days later, a debit order of R 465 was taken from my account, even though I had already paid. In the meantime, I opened a domain, which also had issues and was then canceled because I wanted to create an email domain, as the web hosting domain already had an email address. For that, I am being credited because the site was never even completed. After that, I took out another hosting package, which is nowhere near the amount of R 568. When I called this morning, I was told that the amount has been credited but has accumulated. And if I don’t pay it, my services will be suspended. Account No. A***7, my ID ***.What is going on here?