Only had 1 day connection since 23 July 2016 and still counting...

<p>Received package, conflicting instructions via email vs Booklet incl in package. Battled to connect eventually they find out in Oct 2016 the Sim (MTN) was not registered... that was the one day i had connection... tried again in Dec 2016... no luck, msg: SIM not Provisioned MM2. I was told to go to MTN and buy a new sim and Afrihost would tranfer all my data..... MTN just looked funny at me as I explained my predicament and said no reference number to trace???? "Afrihost" is your provider they should deliver this service for you...BAM what a lot of Clowns... send email 9 Jan 2017 to requset refund and told them to com and fetch tehir device....Your request was sent to our Ware House, we will sent you and update regarding the collection of the device. Response:<br /> Depending on what the diagnoses is after they asses the device, only than will a refund be authorized.Your request was sent to our Ware House, we will sent you and update regarding the collection of the device. I asked them what their turnaround times for queries was and this is waht they reponde (language problem??)</p> <p>We have received feedback from our warehouse.<br /> <br /> Please be advised that we have a 7 day return policy.<br /> We will only be allowed to collect the device to test for faults</p> <p>Eish what now....<br /> </p>