One of the worst companies to provide Feedback

One of the worst companies to provide Feedback. I am still waiting for feedback on my query in March, April, and May. I have consistently requested feedback and they keep asking the same questions, "what's your ID number?" - takes an hour to respond - "I handle multiple chats at a time, I may not always be able to respond in a prompt manner. Your patience is appreciated." You just never hear from them. It's terrible. I know people kind of overreact on these platforms, but if anyone is really considering Afrihost, let me send you my string of conversation with them. I really won't mind. It's really bad.... Then you will see they are really terribly *********** and very bad at providing feedback. No one knows what going on. You have to ****erally) do your query from the beginning every time. If it's not sorted by the moment you are eventually connected (I say eventually, because it does take more than a day for them to reply) then you have to do everything over.