Not solving my problem

I have recently upgraded my 4 gig account to 10 gig. For the second month in a row when the data gets to 80% or 2 gig remaining my browser informs me my data have expired and I can not continue. When I log into my account there is still 2 gig remaining. Afrihost then resets my account and I can continue browsing.<br> <br> This month however it so happens to be the last day of the month (31 August) when the same problem arises.<br> Last day means that what ever remains in my account expires at midnight and my account gets topped up to 10 gig.<br> <br> My problem is that I have now lost 2 gig due to an error on Afrihost side. When requesting the carry over of the 2 gig i have lost I get told it is not possible<br> <br> I have paid for the said 2 gig and I feel that this was not my fault not using the data. They are in actual fact *****ing my product i have bought.<br> <br> My experiencing with the call center was excellent but did not get any support from the supervisor on duty.<br> <br> This is really unacceptable for me.<br> <br> My Ticket number is as follows<br> NFC-***0<br>