Not even the Team Managers provide service

<p>So, I received what I thought was poor service from the call centre (Martello - Refused to give me his surname). I then asked for a supervisor. I eventually got through to a "Team Manager" by the name of Sheldon - again, no surname. I asked Sheldon to review the call, decide if he was happy with the service his team delivers and get back to me. I asked how long and was told it would be quick, as soon as he listens to the call. < This was yesterday morning and still no feedback. Really is shocking how Afrihost appears, based on the reviews on HP, to have gone backwards. If the people in management positions can not provide any semblance of support, then this business appears to be handicapped from the top down. In which case you can not actually blame support as they are just following their superiors. </p>