1 reviews | Active since Feb 2017

01 Feb 2017, 13:26

Non-existant ISP

<p>In one week of dealing with them, they have mangeed to infuriate me to a level that no other business has ever manged. In order to prevent *****, the require you to upload an image of your ID / driver's license. But they only notify you about this after you started paying for their service. Never once did they mention this as a requirement during the process of line migration. So all of a sudden I am left without Internet at home.</p> <p> </p> <p>But the absolute worst is that they don't accept a scan of a certified copy of your ID. So they want a copy of your ID for ***** purposes, but apparantly if you can prove too much that you are who you say you are, they have a problem with this!?</p> <p> </p> <p>And it is impossible to resolve any issue with them as their 'Live-Chat' never works (no agent is ever available), you can't call them as you never get through (just when you get excited becasue you are 1st in line, you suddenly hear that you are 22nd in line), and the don't respons to e-mails.</p>

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