NO SUPPORT SERVICE AT ALL FOR 2 MONTHS STRAIGHT!!!!!!

For the second month in a row I have received a bandwidth notice from Afrihost that I have used up half of my allocated data within the first 3 days of the month. For the past 3 years I have been receiving this notice only after the 25th of each month. My internet usage have not changed. They have a "selfhelp" "clientzone" on their website where you can log support queries, check usage logs and make changes to your package.

I have never had support issues with Afrihost until last month where they would just blatantly ignore any queries from my side. 100's of gigabytes of data just disappears yet the usage logs shows you up-to-date usage to the last MB or KB for the month, but fails to indicate where or when the more than 100GB was used. It would appear that Afrihost client numbers have grown significantly but at the expense of no support service.

I am taking away my business from Afrihost, but not until my grievances has been addressed.